Frequently Asked Questions
Everything you need to know about our luxury fragrance collections.
What is the shelf life of an Amouage fragrance?
Our fragrances are crafted with high concentrations of natural oils. When stored in a cool, dark place away from direct sunlight, an unopened bottle can last for over five years, while an opened bottle typically maintains its peak profile for 24 to 36 months.
How can I ensure my perfume is authentic?
To guarantee authenticity, please purchase exclusively through our official website or authorized luxury retailers. Every genuine Amouage bottle features a unique batch code and high-quality craftsmanship that differentiates it from counterfeit products.
Do you offer international shipping?
Yes, we ship to over 60 countries worldwide. Please note that shipping times and customs duties vary by destination. Detailed shipping rates and delivery estimates will be calculated at checkout.
What is your return policy for online orders?
We accept returns on unopened and unused products within 14 days of delivery. Due to hygiene and safety regulations, we cannot accept returns on fragrances that have been unsealed or sprayed.
Are Amouage products cruelty-free?
The House of Amouage is committed to ethical practices. We do not test our finished products or ingredients on animals, and we strictly adhere to international safety and ethical standards in perfumery.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), as well as secure digital payment options including PayPal, Apple Pay, and Google Pay.